Klue, Inc. ("Klue") designs products and tools that track everyday eating and drinking behaviors to help users create and ingrain healthy, mindful eating habits.
And remember, we’re here to help. If something in this policy does not make sense or if you have any questions, please contact us at email@example.com.
"Personal Data" means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, credit-card or other payment information (if applicable), certain health information, as well as any other non-public information about you that is associated with or linked to any of the foregoing data, or any other information or data that you provide when using our App, Software or Services.
We collect Personal Data and Anonymous Data from users who download and install the Klue App or register an account ("User"). We collect Personal Data and Anonymous Data that you provide to us directly, through your use of the App, Sites and/or Klue Services as a User. We may also collect Personal Data or Anonymous Data automatically, through technologies used on the Sites, App and in the Services, as described below.
We collect Personal Data and Anonymous Data, as described below.
Klue uses your data to improve the Klue App, Software and Services.
Please note that at all times you are responsible for updating your Personal Data to provide us with your most current contact information, including e-mail address.
If you do not want to provide us with your location information, you can deactivate geolocation services on your mobile and wearable device.
Information Collected by Our Servers. To make our Sites and Klue Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol ("IP") address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider ("ISP"), referring/exit pages, operating system, date/time stamp, and clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer to you, improve marketing and site functionality.
We use this information to analyze trends, administer the Sites, track users' movements around the Sites, gather demographic information about our user base as a whole, and better tailor our Klue Services to our users' needs. For example, some of the information may be collected so that when you visit the Sites or the Klue Services again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests.
Mobile Services. We may also collect non-personal information from your mobile device if you have downloaded our App. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include your geographic location, how you use the App, and information about the type of device you use. In addition, in the event our App crash on your mobile device, we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our App. This information is sent to us as aggregated information and is not traceable to any individual and cannot be used to identify an individual. We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. Please be aware that disabling Notifications may restrict your access to certain Services and/or impact the Services provided to you. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
How We Respond to Do Not Track Signals. We do not currently respond to "do not track" signals or other mechanisms that might enable consumers to opt out of tracking on our Website.
For more information on Google's privacy practices, please click here: https://www.google.com/intl/en/analytics/learn/privacy.html.
For information about how to opt out of Google Analytics, please click here: https://tools.google.com/dlpage/gaoptout.
We often receive testimonials and comments from users who have had positive experiences with our Klue Services. We may post user feedback on the Sites or in the App from time to time. We will share your feedback with your first name and last initial only. If we choose to post your first and last name along with your feedback, we will obtain your consent prior to posting you name with your feedback. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation.
We reserve the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties in our sole discretion.
We may share your Personal Data with third party service providers to: provide you with the Klue Services; facilitate online shopping and process payments for Products; conduct quality assurance testing; facilitate creation of Accounts; provide technical support; and/or provide other services to Klue. These third party service providers are required not to use your Personal Data other than to provide the services requested by Klue.
If you do not want us to share your personal information with these companies, you may contact us at: email@example.com.
If you have any questions about the security of your personal information, you can contact us at: firstname.lastname@example.org.
Please do not disclose your Account password to unauthorized people. If you discover or suspect that your password has been disclosed or accessed by an unauthorized person, please contact us using the contact information provided above.
You have several choices regarding the use of information on our Services:
If you decide that you no longer wish to accept Cookies from the Services for any of the purposes described above, you can change your browser's settings, if your browser permits, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. Consult your browser's technical information. If you do not accept Cookies, however, you may not be able to use all portions of the Services or all functionality of the Services. If you have any questions about how to disable or modify Cookies, please let us know at the contact information provided above.
Upon request Klue will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. You may change, correct, update any of your Personal Data in your Account by editing your profile within your Account (if this feature is available to you) or by contacting us directly using the contact information above.
You may request deletion of your Personal Data by contacting us directly using the contact information above, and we will use commercially reasonable efforts to honor your request. We will respond to your request within a reasonable timeframe. Please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.
Will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You can stop all collection of information by the App by uninstalling the App. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. To serve ads in our App where Cookie technology is not available, Klue hashes users' device IDs. Users may choose to reset or opt out of anonymous IDs at any time. If users choose to opt out, ads delivered to the App by ad serving technology will not be served on an anonymous ID. You may at any time opt-out from further allowing us to have access to your location data by disabling location services in your smartphone settings.
We do not intentionally gather Personal Data from visitors who are under the age of 13. If a child under 13 submits Personal Data to Klue and we learn that the Personal Data is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Data from a child under 13, please contact us using the contact information provided above.
Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.
If you do not wish to permit changes in our use of your Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your Account with us. Continued use of our Sites, App, Software or Services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.